Optim Rewards - Every Purchase Counts

Living Healthy Definitely Has Its Rewards.

Make healthy habits even more rewarding with Optim Rewards from Hi-Health. (That’s right—we’re rewarding you for taking care of yourself).

How It Works

It starts with your first purchase


Every purchase counts! Shop in stores, online or by calling our toll-free concierge service.


Earning reward points is super easy! Earn 1 point per $1 spent on products. Earn 2 points per $1 spent on specially marked Hi-Health products!


With every 100 points you earn, we’ll give you a reward! Your reward dollars do not expire, and you can use them on single or multiple purchases in any way you choose to shop with us.


more points | more rewards

Points add up quickly so you can earn even bigger rewards when you level up!

Frequently Asked Questions

You can check your account points and rewards in the Optim® Rewards Account Manager at www.hihealth.com. Our nutrition counselors can check your account for you in the store or on the phone. If you are purchasing online, your available rewards will display during the checkout process.

Points are credited to your rewards account 30 days after purchase.

Rewards can be applied to your purchase by our nutrition counselors for phone orders or in the store. They will look up your account by your email address and check for available rewards during checkout and you can decide to use them or not. If you choose to use rewards, the dollar amount will be deducted from your purchase and the available rewards in your account. If you are purchasing online, your available rewards will display during the checkout process and you can select the reward amount to be applied to your order.

Optim® Rewards will replace the current Living Healthy Rewards. All current customers will automatically be enrolled in Optim® Rewards.

Yes, you will earn points for the dollar amount that was paid after using the reward. Purchases paid for entirely with rewards will not earn points. Purchases paid with partial rewards will earn points on the part of the order that was paid for with cash or credit.

Unfortunately, no. However, the recipient of your gift card will earn points when he/she redeems it.

Yes, you can use rewards on the first auto-ship order.

Optim® Rewards can only be redeemed when purchasing in our stores, on the Hi-Health website or over the phone.

Rewards expire after 1 year only if there have been no purchases during that year. Otherwise your rewards will keep accruing.

There are no maximum levels on rewards.