About Hi-Health

Timeline

Our start

Hi-Health is a family-owned business that began over 40 years ago with one man's dream that vitamins, supplements and natural products would enhance the quality of life and help others to "Live Healthy Everyday".

Hi-Health's first retail store was opened on April 1, 1972 in the retirement community of Sun City, AZ, in the LaRonde Shopping Center. Fitness celebrities Jack and Elaine LaLanne would become friends and Adelle Davis, the "mother" of the health food industry attended Hi-Health's first health expo in the Sundome Arena.

An avid supporter of Hi-Health, Jerry Colangelo, General Manager of the Phoenix Suns NBA basketball team, chose Hi-Health's Heritage Pro Pack Vitamins as their official "team vitamin".

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32 stores are operational by 1982 and Hi-Health expands its line of private label products. Heritage and Legacy brand vitamins & supplements became Ultra Plan and Ultimate-Plus. All private label supplements are formulated with the latest scientific research and the finest quality ingredients. Hi-Health is well known for its specialty formulations such as AL-10 for allergies, Zentho for joints & inflammation, Premier Formula for Ocular Nutrition for eye health, Priam for male virility and X-Rated for sports & fitness, to name a few.

In 1988, Paul Harvey made Hi-Health nationally famous by advertising them as being the place to go to buy supplements to aid hearing, eyesight, memory, joint health and general well-being with science from the National Institutes of Health studies. He was a pioneer in promoting the benefits of age-related supplements.

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In 1990, the company moved to its current headquarters in Scottsdale, AZ. There they packaged and shipped their own private label products as well as were the distributors to their many stores.

In 1998, Hi-Health opened up its largest store at the Arizona Mills mall. The 25,000 sq ft store served as an anchor tenant for the shopping center complete with a juice bar and customer education center.

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In 2012, Sy Chalpin passed away and his son Mitch became the company President. Before becoming president, Mitch was on the Hi-Health Board of Directors and he practiced law for 32 years.

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Today, Hi-Health continues to develop the look of their stores with the same passion they have for developing the finest supplements, starting with its location at the Town & Country shopping center.

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Letter from our President & CEO

Since 1972, Hi-Health has been helping people improve their health through better nutrition. We offer our customers the best level of service, and pay particular attention to providing the finest health foods and nutritional supplements.

Hi-Health has been under the same ownership, direction and leadership for over forty years. Our relentless commitment to quality and customer service has made us a recognized leader in the health food and supplement industry. Elite shopping center developers regularly invite Hi-Health to open our stylish and innovative stores in their properties.

Our private label and exclusive formula products are manufactured under strict processes to ensure purity, consistency, safety and potency. Strong quality management systems are employed in the manufacturing of Hi-Health’s proprietary products starting with obtaining appropriate quality raw materials, and following through with:

  • the establishment of robust operating procedures,
  • the detection and investigation of product quality deviations, and
  • continuous and reliable laboratory testing both during and after the manufacturing process. Learn more...

Hi-Health continually strives to ensure that the health and nutrition information we provide is based on reputable third party scientific studies and sources. In some cases information we report on is the subject of controversy. Hi-Health always endeavors to give its customers candid and unbiased information so that they may make better informed decisions. The results of scientific studies are often subject to many qualifications, conditions and exceptions. You should, therefore, consider information you obtain from us or anyone else, and use nutritional supplements, in conjunction with advice from your personal physician or other licensed health care professional.

Since well before online shopping became possible Hi-Health has served its customers through physical retail stores. This website extends to on-line shoppers, Hi-Health's tradition of commitment to our in-store customers. We are sincerely concerned about your health and, in keeping with our commitment to you, we urge you to consult your health care professionals in connection with any information you receive from this website, our staff and our literature. While we are very good at what we do, the information we provide should never be treated as medical advice for any individual. We do not have the ability, nor do we try, to diagnose, treat, cure or prevent any illness, disease or medical condition. Your health care professionals should always be consulted whenever you desire to utilize any of our information or products to diagnose, treat, cure or prevent any illness, disease or medical condition specific to you.

Hi-Health advocates a healthy and balanced lifestyle, focusing on good nutrition and regular exercise and adequate rest. We want to be part of your quest for good health, and we want to help you improve the quality of your life. Your input is very valuable to us. Please tell us (customerservice@hihealth.com) what we can do for you.

Sincerely,
Mitchell A. Chalpin
President